The Back End Work

Posted by Rickster on September 28, 2015 in Tech Support, The Boss Lady |

Ok so we have been working at completing the back end work to complete the sign up process for the Academy. The size of the site is growing daily and will be moved to a faster server on the East Coast for speed and convenience by the end of the year. Hopefully I have the […]

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Crash & Burn But Great

Posted by Rickster on September 8, 2015 in Tech Support |

So for me it’s 2:30am in the morning and what a day to say the least. It is amazing the quality of people that come to the Academy really and truly are. Through the difficulties of crashing the server in a matter of minutes everyone was pleasant and emailed or called to fix things, register […]

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Printing the PDF File

Posted by Rickster on August 19, 2015 in Tech Support |

Hey Ms. Suzy,Here is a 50 page PDF file I uploaded for the trouble makers. 😉 http://www.academyofapplique.com/pdffiles/onlinemagazine.pdf I have to tell you though it is almost 35mb. If you have a fast connection no worries. Also know that if you can manage the catalog on line, at full screen the top of the page has a […]

Printing Issues

Posted by Rickster on August 14, 2015 in Tech Support |

I have windows 7 When I try and print the class schedule, I click on the “click to read” button, then try and print. What I get on the printout is not the larger size print, but the tiny, unreadable version. I’ve tried to get at it several ways but cannot print out something that […]

Tech Support #1

Posted by Rickster on August 13, 2015 in Tech Support |

  So far we have had the catalog opened over 1000 times and 99.9% of users have been a success with everyone very happy with the layout and ease of use. But there are 3 or 4 that have had some minor issues with machine age, brands and browsers. But overall it has been a […]

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